How can we help?
You can contact us even if you can’t sign in or receive texts at your old number.
Can’t access your number?
Email contact@textmahjong.com. Include the phone number on your account and tell us whether you need to change your number, cancel your membership, or delete your data.
If you paid for a membership, use the email you entered at checkout if you still have access to it. We’ll help verify that the account belongs to you before making changes.
Please don’t send login codes, passwords, or full card details.
Cancel your membership
If you can sign in, open Your membership and choose Manage or cancel membership. Otherwise, email us to request cancellation.
Texting STOP pauses texts; it does not cancel your membership.
Delete your coaching data
Email us to request deletion. Tell us if you also want to cancel your membership. We’ll confirm the request and explain any records that need to remain.
Deleting coaching data and canceling membership are separate actions. See our Privacy Policy for details.
No email app opened? Copy contact@textmahjong.com into Gmail or your preferred email service. You’ll need to send the email to submit your request.